Maybe the breast pump you bought isn’t quite working for you, or you realise it’s not the right fit. This is entirely normal—every mother and baby is different, and what works for one may not work for another. But can you return a breast pump like other products? 

Strict policies and guidelines often apply to returning breast pumps, so knowing the rules is essential. 

I’ve done the research for you in this article and am here to share all the details. 

Let’s dive in!

Yes, in many cases, you can return an unopened breast pump, but it largely depends on the store or retailer’s return policy.

Most retailers will accept returns for unopened items within a specific timeframe if you have the original receipt or proof of purchase. The item must be in its original packaging and resalable condition.

However, it’s essential to double-check the store’s return policy where you purchased the breast pump, as some may have restrictions or restocking fees. Online retailers may also have particular rules, such as requiring you to cover return shipping costs.

Returning a used breast pump is considerably more complicated due to health and hygiene concerns. Most retailers classify breast pumps as personal-use items, meaning they cannot be returned once opened or used.

This policy ensures the safety and hygiene of all customers, as used breast pumps pose a risk of contamination. 

That said, there are exceptions in some cases. Suppose the breast pump is faulty or was damaged upon arrival. In that case, many retailers will honour a return or exchange, but this often requires proof of the defect and may involve contacting the manufacturer directly.

Always check the specific return policy of the retailer and contact their customer service for guidance in such situations. 

Amazon’s return policy for breast pumps depends on whether the item is unopened or used. If the breast pump is unopened and in its original condition, you can usually return it within 30 days of purchase for a refund or exchange.

Be sure to include all original packaging and accessories and have proof of purchase ready. 

Due to health and safety regulations, Amazon generally does not accept returns for used breast pumps. However, if the breast pump is defective, damaged during shipping, or not functioning as expected, you should contact Amazon’s customer support.

They may provide a refund or replacement or direct you to the manufacturer for further assistance. 

Remember to carefully review the return policy listed on the product page or in your order details, as third-party sellers on Amazon may have different policies regarding returns and refunds for breast pumps.

Costco is known for its generous return policy, but specific rules apply to breast pumps. For unopened breast pumps, Costco typically allows returns if you have proof of purchase, such as your receipt or membership account record.

Since their return policy is customer-friendly, they usually accommodate within a reasonable timeframe.

However, the policy has become stricter for used breast pumps. Due to health and safety concerns, breast pumps are classified as personal care items, and returns may not be accepted once the seal is broken or the product is used.

Costco may still assist you if the pump is defective or damaged, but this often requires working directly with the manufacturer or providing evidence of the defect.

You can try to check with your local Costco or contact their customer service for clarification on their return policies regarding breast pumps.

In conclusion, while returning breast pumps may be possible in certain situations, it’s essential to understand the specific return policies of the store or retailer where you made your purchase.

Unopened breast pumps may be easier to return within a specified timeframe, but used ones often come with stricter regulations due to health and hygiene concerns.

Always double-check the return policies and contact customer service for guidance in case of any issues or defects with your breast pump.